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Terms & Conditions


What are the terms and conditions of sale?

Wes Number Plates require full payment at time of purchase for all registrations. Registration marks are supplied specifically to the buyers’ requirements and are regarded as a "personalised item" which cannot be cancelled, exchanged or refunded following the sale. The service that we provide in selling these registrations is actioned immediately and so, on completion of the online sales process, the buyer is agreeing to give us their informed consent to waive their 7-day cooling off period associated with the distance selling regulations amendment of the Sale of Goods Act.

Wes Number Plates’ liability is strictly limited to a full refund only and no claims for damages, interest on monies paid or any other expenses will be entertained. In the event of a transfer failing you have our full money back guarantee provided you are not responsible for our inability to transfer.

• It is the responsibility of the buyer to ensure information in inputted correctly into online order forms and is correct at time of purchase. The buyer also needs to be aware that
you can make your vehicle look as old as you wish but you can not make it look newer than it is. For example you cannot put a Y registration number on a T registered vehicle but you could choose any prefix range from an A to a T. Each registration has an issue date which is what you must check to ensure you don't make your vehicle appear newer than it is. For more information on dates of issue, please see Number Plate Restrictions. It is the responsibility of the buyer to understand the restriction above. will not refund on on mis-understanding of this item of the terms and conditions. Please contact us if you have any question about this.

• All prices quoted are subject to a DVLA transfer fee and VAT where applicable.

• We will require your V5 registration document and MOT (if applicable). If you are not the registered keeper of the vehicle you will need to complete the reverse side of the V5 with the name and address that you want the vehicle registered in and sign the Declaration. DVLA Swansea will register you as the keeper at the same time the transfer is completed.

• The current tax disc will need to be exchanged for all vehicles that are already registered and this will be requested by your Local Vehicle Licensing Office when the transfer is completed by them.

• The transfer is carried out in accordance with the DVLA rules and issue of a new V5 bearing the new registration number shall be conclusive proof of a successful transfer.

• Actual number plates are your responsibility, and you should not put your number plates on the car until the transfer is completed and you have your new tax-disc in your possession.

• The Department of Transport Fee for each Registration Number is £80. The Retention Fee is £105.

• This agreement falls under the jurisdiction of the Courts of England and Wales.

What documents do I need to purchase a personal number plate?
You will need to provide your V5, MOT (if applicable) and a copy of your tax disc.

What happens to my current number plate?
You can either dispose of it as it is no longer applicable to your vehicle or you can pay the Department of Transport a fee to retain it.


Many Registration Marks can be supplied on a Certificate of Entitlement within 4-7 working days, but other types of transfer can take 5-6 weeks and all transfers can take up to 14 weeks. Although we do often give you an idea of timescale for transfer to be completed at the point of sale this can vary due to unforeseen circumstances. It should be understood that where we are advertising a Mark for a private seller, the Mark is held by the seller until the transaction is complete, and not by Wes Number Plates, thus slow action on the part of the seller may occasionally cause delay. If we are unable to complete a transfer within 14 weeks of receipt of cleared funds and correct documentation from the purchaser a full refund of all monies paid will be made.


Delivery of all documentation and registration certificates will be made to you via Royal Mail 1st Class Signed For delivery. will debit the debit/credit card if the customer’s offer for one of our Registrations marks is accepted and authorisation is provided by the customer. must notify you that our service begins immediately upon payment being taken, as a result no cooling off period or refunds are given under the distance selling regulations.