Customer Complaints

Customer Complaint Procedure

Please telephone Customer Services on 0800 0685152.

Our Customer Service Advisors will ask you about the nature of your complaint and do their best to resolve the problem whilst you are on the phone. If this is not possible we will agree on a course of action with you.

You may also submit your complaint in writing to:

Customer Care Department
Wesnumberplates.com, Wesbrooke, Station Road, Porth, Mid Glamorgan, CF39 0HB

Or via an e-mail enquiry to sales@wesnumberplates.com

During any communications, we will protect the privacy of the information that we hold about you. We may have to ask you security questions to confirm that we are speaking to the right person. Please quote the registration mark or any other reference you may have at the beginning of your conversation or letter.